Emily Kirby
About Emily Kirby
Emily Kirby is a Business Development Manager at Capital on Tap, where she has worked since 2022. She has a background in account management and project assistance, with previous roles at PollenPay and Diebold Nixdorf, and experience in customer engagement and partnership development.
Current Role at Capital on Tap
Emily Kirby serves as the Business Development Manager at Capital on Tap, a position she has held since 2022. In this role, she focuses on enhancing customer engagement and satisfaction through the company's business rewards card. Her responsibilities include developing partnerships with local businesses in Manchester to broaden the company's market reach. Additionally, she organizes workshops and seminars aimed at educating small and medium-sized enterprises (SMEs) on how to maximize the benefits of Capital on Tap's offerings.
Previous Experience at PollenPay
Prior to her current position, Emily worked at PollenPay as an Account Manager for one year, from 2021 to 2022. During her tenure in Manchester, England, she was responsible for managing client accounts and ensuring customer satisfaction. This role contributed to her expertise in business development and client relations.
Early Career at Diebold Nixdorf
Emily's career began at Diebold Nixdorf, where she worked as a Project Assistant for eight months in 2019. Based in Manchester, United Kingdom, she supported project management activities and contributed to various initiatives within the company. This experience laid the groundwork for her future roles in business development.
Experience in the Aviation Industry
From 2016 to 2019, Emily worked as Cabin Crew for Emirates in the United Arab Emirates. This role involved providing high-quality service to passengers and managing in-flight operations. Her experience in the aviation industry enhanced her customer service skills and ability to work in diverse environments.
Education and Qualifications
Emily studied at York College in York, UK, where she achieved NVQ Level 2 and 3 in Beauty Therapy from 2008 to 2010. This educational background provided her with foundational skills that she later applied in her professional career.