Helen Mc Cormack
About Helen Mc Cormack
Helen McCormack serves as the Complaints Lead and previously worked as a Senior Legal Assistant at Eversheds Sutherland for 15 years in Cardiff, Wales.
Work at Tap
Helen Mc Cormack serves as the Complaints Lead at Tap. In this role, she is responsible for managing and addressing customer complaints, ensuring that issues are resolved efficiently and effectively. Her experience in handling complex cases contributes to her ability to navigate challenging situations and provide satisfactory resolutions.
Previous Experience at Eversheds Sutherland
Prior to her current role, Helen Mc Cormack worked at Eversheds Sutherland as a Senior Legal Assistant. She held this position for 15 years, from 2005 to 2020, in Cardiff, Wales, United Kingdom. During her tenure, she gained extensive experience in legal processes and client management, which has informed her current responsibilities.
Background
Helen Mc Cormack has a background in legal assistance, having spent a significant portion of her career at Eversheds Sutherland. Her role as a Senior Legal Assistant involved supporting legal teams and managing documentation, providing her with a strong foundation in legal procedures and client relations.
Skills and Expertise
Helen Mc Cormack possesses skills in complaint management and legal assistance. Her experience in a law firm has equipped her with the ability to analyze complex issues, communicate effectively with clients, and implement solutions to resolve complaints. Her expertise is beneficial in her current role at Tap.