James Ellis
About James Ellis
James Ellis is a Collection Agent based in Cardiff, Wales, with a diverse background in sales, customer service, and fundraising. He has held various roles in companies such as Serco, Opel Vauxhall Finance, and Opus Energy, and has a Bachelor's degree in Marketing Management from the University of Wales Trinity St David.
Current Role at Capital On Tap
James Ellis has been employed as a Collection Agent at Capital On Tap since 2021. His role involves managing collections and ensuring that outstanding debts are addressed efficiently. He operates from Cardiff, Wales, and has accumulated significant experience in collections and customer service throughout his career.
Previous Employment History
Before joining Capital On Tap, James held various positions in different organizations. He worked at Opus Energy as a Credit Control professional from 2018 to 2021. Prior to that, he was a Collections Agent at Opel Vauxhall Finance from 2016 to 2018. His experience also includes roles as a Broker Manager at Intelligent Loans and a Customer Experience Advisor at Firstsource.
Educational Background
James studied at the University of Wales Trinity St David, where he earned a Bachelor's degree in Marketing Management from 2012 to 2015. He also attended Coleg Morgannwg, achieving a BTEC Business Diploma in Business Studies from 2010 to 2012. His foundational education was completed at Porth County Community School from 2002 to 2006.
Early Career Experience
James began his career as a Charity Fundraiser at Cievo Ltd from 2008 to 2010. He later worked as a Sales Advisor at Serco in Cardiff for two years from 2010 to 2012. Additionally, he gained experience as a Sales Consultant/Business Advisor at Dixons Retail from 2012 to 2015.
Internship Experience
In 2014, James completed a Communications & Events Internship at The Survivors Trust for one month in Merthyr Tydfil. This role provided him with insights into event management and communication strategies within a charitable context.