Kahlil Butler
About Kahlil Butler
Kahlil Butler is a Customer Operations Specialist currently employed at Capital On Tap in Atlanta, Georgia. He has a background in customer service and retail, with previous roles at Proctor Financial, Progressive Insurance, and Hibbett Sporting Goods.
Current Role at Capital On Tap
Kahlil Butler serves as a Customer Operations Specialist at Capital On Tap, a position he has held since 2022. Based in Atlanta, Georgia, he is responsible for enhancing customer experiences and streamlining operational processes. His role involves direct interaction with customers to address inquiries and resolve issues, contributing to the overall efficiency of the customer service department.
Previous Experience at Proctor Financial, Inc
Before joining Capital On Tap, Kahlil worked as a Customer Service Specialist at Proctor Financial, Inc. for seven months in 2021. Located in Daytona Beach, Florida, he focused on providing support to clients, ensuring their needs were met in a timely manner. This role helped him develop skills in customer engagement and service delivery.
Educational Background at University of South Florida
Kahlil Butler studied at the University of South Florida from 2015 to 2019, where he pursued a degree in Communications. His education provided him with foundational knowledge in effective communication strategies, which he applies in his professional roles.
Retail Experience at Footaction and Hibbett Sporting Goods
Kahlil has significant retail experience, having worked as a Retail Sales Lead at Footaction from 2017 to 2019. He also served as an Assistant Manager at Hibbett Sporting Goods for one year from 2016 to 2017. In these roles, he developed skills in team leadership, sales strategies, and customer service.
Customer Service Role at Progressive Insurance
From 2019 to 2020, Kahlil worked as a Customer Service Consultant at Progressive Insurance in Riverview, Florida. In this position, he engaged with customers to provide support and resolve issues, further enhancing his expertise in customer relations.