Louise Mitchell
About Louise Mitchell
Louise Mitchell is the Operations Team Lead at Capital On Tap, where she has worked since 2020. She has a background in customer operations and management, with significant experience at Enterprise Rent-A-Car, where she held various roles over several years.
Current Role at Capital On Tap
Louise Mitchell currently serves as the Operations Team Lead at Capital On Tap, a position she has held since 2020. In this role, she oversees operational processes and ensures the efficiency of customer operations. Her leadership contributes to the overall performance of the team and the organization. Louise's experience in customer operations has equipped her with the skills necessary to drive improvements and enhance customer satisfaction.
Previous Experience at Enterprise Rent-A-Car
Louise Mitchell has a significant tenure at Enterprise Rent-A-Car, where she held various positions from 2014 to 2020. She began as an intern in London, progressing to roles such as Management Assistant in Bridgend, Assistant Manager in Cardiff, and ultimately Branch Manager. Her responsibilities included managing daily operations, training staff, and implementing strategies that drove revenue growth. Louise's leadership was recognized for fostering team development, with several team members advancing to upper management.
Education and Qualifications
Louise Mitchell studied at the University of Wales, where she earned a Bachelor of Science (BSc) degree in I.T and Business Management from 2012 to 2016. This educational background provided her with a solid foundation in both technology and business principles, which she applies in her professional roles. Her academic achievements complement her practical experience in operations and management.
Recognition and Achievements
Throughout her career, Louise Mitchell has received formal recognition for her contributions to driving revenue and making strategic decisions that benefit customers and the business. Her efforts in training and development have also been acknowledged, as she has successfully guided multiple team members to advance into upper management positions. This recognition highlights her impact on team performance and organizational growth.
Interpersonal Skills and Sales Tenacity
Louise Mitchell possesses strong interpersonal skills, enabling her to effectively interact with individuals at all levels within an organization. Her ability to connect with people contributes to her sales tenacity, allowing her to drive results in customer operations. This strength enhances her effectiveness as a leader and supports her team's success in achieving business objectives.