Paul James Rea
About Paul James Rea
Paul James Rea is a professional in Customer Operations with a strong background in analytical roles. He has experience in fraud investigation and relationship management within the financial services sector.
Work at Tap
Paul James Rea has been working in Customer Operations at Capital on Tap since 2019. His role involves managing customer interactions and ensuring operational efficiency within the organization. Based in London, England, he has contributed to the company's customer service strategies and operational processes for over five years.
Previous Experience at Lloyds Banking Group
Prior to his current position, Paul Rea worked as a Fraud Investigator at Lloyds Banking Group from 2015 to 2019. During his four years in this role, he operated out of London, Greater London, United Kingdom. His responsibilities included investigating fraudulent activities and implementing measures to mitigate risks within the banking sector.
Education and Expertise
Paul Rea studied at St Colman's College in Newry from 2002 to 2009, completing seven years of education. He then attended Stranmillis University College in Belfast from 2009 to 2014, where he earned a Bachelor's degree in Teaching, Elementary Education. His educational background supports his analytical skills and decision-making capabilities.
Analytical Skills and Relationship Management
Paul Rea has a strong background in analytical roles that require high attention to detail. He is experienced in managing relationships with external agencies within the financial services industry. His ability to make confident decisions enhances his effectiveness in customer operations and fraud investigation.