Ruben Flor
About Ruben Flor
Ruben Flor is a Quality Assurance Officer at Capital On Tap in Cardiff, Wales, where he has worked since 2022. Previously, he spent three years at Monzo Bank, specializing in financial difficulties and lending.
Work at Capital On Tap
Ruben Flor has been serving as a Quality Assurance Officer at Capital On Tap since 2022. In this role, he is responsible for ensuring the quality and compliance of financial products and services. His position is based in Cardiff, Wales, United Kingdom. Over his tenure, he has contributed to enhancing the operational standards and customer satisfaction through rigorous quality checks and assessments.
Experience at Monzo Bank
Prior to joining Capital On Tap, Ruben Flor worked at Monzo Bank from 2019 to 2022 as a Quality Assurance Officer. During his time there, he specialized in the Financial Difficulties & Lending team, where he developed expertise in handling recoveries and internal incidents. His role involved providing internal support and feedback on lending product escalations, contributing to the overall efficiency and effectiveness of the team.
Education at Cardiff University
Ruben Flor studied at Cardiff University / Prifysgol Caerdydd from 2013 to 2018, where he earned a Bachelor of Arts (BA) degree. His studies focused on Italian and Spanish, providing him with a strong foundation in language skills and cultural understanding. This educational background supports his professional endeavors in diverse environments.