Juan M. Cervantes
About Juan M. Cervantes
Juan M. Cervantes is a Trainer Instructor at Tapestry Solutions, where he has worked since 2017. He has extensive experience in training, logistics analysis, and operations, having previously held positions at ITT Systems, General Dynamics Information Technology, and worked with both US Government and foreign contracts.
Current Role at Tapestry Solutions
Juan M. Cervantes has been employed at Tapestry Solutions as a Trainer Instructor since 2017. In this role, he is responsible for developing training materials specifically for the GOLDesp Maintenance Repair Overhaul software. He delivers training sessions to both domestic and international customers, ensuring they understand the software's functionalities and applications. His position is based in Saint Augustine, Florida.
Previous Experience at ITT Systems / Exelis
Prior to his current role, Juan worked at ITT Systems / Exelis as an ADPE Technician for 11 months in Kabul, Afghanistan, in 2011. His responsibilities included managing automated data processing equipment and supporting operational needs in a challenging environment.
Experience at General Dynamics Information Technology
Juan M. Cervantes held multiple positions at General Dynamics Information Technology. He served as a Senior Logistics Analyst from 2016 to 2017 for 11 months, and as a Senior, Principal Operations Analyst from 2012 to 2016 for four years in Kuwait. His roles involved logistics management and operational analysis, contributing to various projects and initiatives.
Educational Background in Computer Information Systems
Juan studied at Atlantic Cape Community College, where he focused on Computer Information Systems. He achieved an Associate of Science (AS) degree, which provided him with foundational knowledge in technology and information systems.
Expertise in Training and Customer Relations
Juan M. Cervantes has extensive experience in training and customer relations. He has worked with both US Government and foreign contracts, maintaining respectful relationships with foreign national customers. His expertise includes handling hardware, software, and networking issues, which enhances his training capabilities.