Ciaran Mc Aneny
About Ciaran Mc Aneny
Ciaran Mc Aneny serves as the Senior Director of Customer Service for Wholesale EMEA at Tapestry, a position he has held since 2018. He has extensive experience in customer service and operations, having previously worked at Oakley and Luxottica in various roles over a span of nearly two decades.
Work at Tapestry
Ciaran Mc Aneny has been serving as the Senior Director of Customer Service for Wholesale EMEA at Tapestry since 2018. Based in London, United Kingdom, he has held this position for six years. In this role, he oversees customer service operations across the EMEA region, ensuring high standards of service delivery and operational efficiency.
Previous Experience at Oakley
Prior to his current role, Ciaran Mc Aneny worked at Oakley in various capacities. He served as the Director of EMEA Wholesale Customer Service & Operations for one year from 2014 to 2015, and as the Director of EMEA Operations for one year from 2013 to 2014. He also held positions as a Customer Service Agent from 2001 to 2003 and as a Customer Service & Returns Supervisor from 2003 to 2005. Additionally, he was the European Operations Manager from 2005 to 2013, accumulating extensive experience in customer service and operations.
Experience at Luxottica
Ciaran Mc Aneny worked at Luxottica as the Customer Interaction Centre Manager for Northern Europe from 2016 to 2018. In this role, he managed customer interactions and service operations, contributing to the overall customer experience in the Northern European market.
Education and Expertise
Ciaran Mc Aneny studied Modern History at Queen's University Belfast from 1993 to 1997. His educational background has provided him with a solid foundation for his career in customer service and operations management within the retail sector.