Hugo L González
About Hugo L González
Hugo L González is a Client Support Associate at Tapestry, with a background in technology support spanning various industries. He has held positions at notable companies such as Young & Rubicam and IBM, and possesses skills in managing Cisco VPN connections and supporting Apple devices.
Work at Tapestry
Hugo L González has been employed at Tapestry as a Client Support Associate since 2018. In this role, he provides technology support and assistance to clients, leveraging his extensive background in technical support. His work contributes to the overall client experience, ensuring that users receive effective solutions to their technology-related issues.
Previous Experience at Young & Rubicam
Before joining Tapestry, Hugo L González worked at Young & Rubicam as a Senior Apple Support Engineer from 2010 to 2015. During his five years in this position, he was responsible for managing and troubleshooting Apple-related technology issues within the Greater New York City Area. He also served as Assistant Technology Coordinator at Young & Rubicam Group from 2008 to 2010, where he supported technology initiatives.
Education and Expertise
Hugo L González studied Biology at City University of New York-Herbert H. Lehman College. He also attended CUNY Bronx Community College, where he earned an Associate’s Degree in Liberal Arts and Sciences, General Studies and Humanities. His educational background complements his technical skills, which include managing Cisco VPN connections and expertise in Adobe Creative Cloud applications such as Photoshop and InDesign.
Technical Support Background
Hugo L González has a diverse background in providing technology support across various industries, including higher education, publishing, and advertising. He has worked as a Senior Apple Engineer at IBM for one year and as a Computer Support Contractor at ALM Media, LLC for one year. His experience includes managing and supporting Jamf, a management system for Apple devices.
Personal Website and Services
Hugo L González operates a personal website, HugoHelp.net, which is dedicated to technology support services. This platform allows him to share his expertise and provide assistance to individuals seeking help with technology-related issues.