Man Yee Lo
About Man Yee Lo
Man Yee Lo is a Sales Associate at Coach Global Flagship in New York, where she has worked since 2017. She has a background in hospitality and customer service, holding awards for her performance in the industry.
Work at Tapestry
Man Yee Lo has been employed at Tapestry as a Sales Associate at the Coach Global Flagship since 2017. In this role, she focuses on enhancing customer relationships and improving the in-store experience for clients. Her tenure at this location in New York, United States, spans over seven years, during which she has developed a strong understanding of customer service in the retail environment.
Education and Expertise
Man Yee Lo holds a Bachelor's degree in Business/Corporate Communications from Baruch College, where she studied from 2020 to 2022. Prior to this, she earned an Advanced Diploma in Aviation & Hospitality Management from the Royal Brisbane Institute of Technology, achieving High Distinction from 2010 to 2012. Her educational background equips her with skills relevant to customer service and communication.
Background
Before joining Tapestry, Man Yee Lo worked in the hospitality industry as a Front Desk Supervisor at The Cityview Hong Kong from 2013 to 2017. This role allowed her to develop strong customer service skills and manage guest relations effectively. Her experience in hospitality laid the groundwork for her current position in retail.
Achievements
Man Yee Lo received the 'Best Employee' award in the hospitality industry in 2016, recognizing her exceptional performance and dedication. Additionally, she earned the Customer Service Reward in 2015 while working in hospitality, highlighting her commitment to providing excellent service and enhancing customer experiences.
Career Aspirations
Man Yee Lo aspires to work as a customer experience specialist in the field of international communication. Her goal reflects her commitment to improving customer interactions and leveraging her background in both hospitality and retail to enhance service delivery on a global scale.