Nicola Greenhill
About Nicola Greenhill
Nicola Greenhill serves as the Vice President of Europe for Stores Operations, Learning & Development, and Visual Merchandising at Tapestry, a position she has held since 2020. With extensive experience in retail management and a strong focus on omni-channel customer experience, she is recognized for her innovative approach to retail initiatives.
Work at Tapestry
Nicola Greenhill has been serving as the Vice President for Europe at Tapestry since 2020. In this role, she oversees Stores, Operations, Learning & Development, and Visual Merchandising. Her leadership focuses on enhancing operational efficiency and driving innovative retail initiatives across various channels. Greenhill's strategic approach aims to improve the overall customer experience and integrate omni-channel strategies within the retail framework.
Current Role at Kate Spade & Company
In addition to her role at Tapestry, Nicola Greenhill has been the Senior Retail Director for Europe at Kate Spade & Company since 2016. Her responsibilities include managing retail operations and ensuring that the brand's vision is effectively implemented across European markets. Greenhill's experience in retail management contributes to her ability to drive sales and enhance customer engagement.
Previous Experience in Retail Management
Nicola Greenhill has a diverse background in retail management, having held various positions at notable companies. She worked at Harrods for a decade, progressing from Area Sales Manager to Divisional Sales Manager. Following her tenure at Harrods, she served as the Store Operations Manager at Burberry for two years. Additionally, she was the Head of Retail at Brora Ltd from 2011 to 2016 and the Regional Manager at T M Lewin and Sons from 2007 to 2011.
Education and Expertise
Nicola Greenhill studied at the London Studio Centre, earning a Diploma in Performing Arts from 1989 to 1992. Prior to that, she attended Corona Academy, where she studied Performing Arts and achieved a Diploma from 1980 to 1989. Her educational background complements her extensive experience in retail, where she has developed strong financial skills and a focus on omni-channel customer experience.
Leadership and Strategic Focus
Nicola Greenhill is recognized for her ability to lead and implement innovative retail initiatives. She emphasizes the importance of integrating physical and digital retail strategies to enhance customer experiences. Greenhill's analytical approach ensures that key retail fundamentals, such as people, environment, and product, are prioritized in her operations.