Rick Macia
About Rick Macia
Rick Macia serves as the IT Client Services Manager at Tapestry, focusing on Managed Print Services, Infrastructure Project Management, Audio and Video, Mobile, and Unified Communications. He has over two decades of experience in the IT field, including previous roles at Avaya and PwC.
Current Role at Tapestry
Rick Macia serves as the IT Client Services Manager at Tapestry, where he has worked since 2005. His responsibilities include overseeing Managed Print Services, Infrastructure Project Management, Audio and Video systems, as well as Mobile and Unified Communications. With nearly two decades of experience in this role, he plays a crucial part in managing IT services that support the company's operational needs.
Previous Experience at Avaya
Prior to his current position, Rick Macia worked at Avaya as a Field Service Manager from 2003 to 2004. During his tenure in Durham, North Carolina, he was responsible for managing field service operations, ensuring customer satisfaction, and overseeing service delivery processes within the telecommunications sector.
Experience at PwC
Rick Macia also held the position of Field Support Service Manager at PwC from 1999 to 2001. Based in New York, New York, he managed support services, focusing on enhancing operational efficiency and client support during his two-year tenure with the firm.
Education in Electronics Engineering
Rick Macia studied Electronics Engineering at Devry Technical Institute. His educational background provides him with a solid foundation in electronics, which supports his career in IT services and management.