Robert Daley, MBA, Cspo, Cbcp
About Robert Daley, MBA, Cspo, Cbcp
Robert Daley is a Manager of Business Continuity IT Audit with extensive experience in crisis management and business continuity planning. He has held various leadership roles at organizations such as Truist, SunTrust, and Norfolk Southern Corporation, and holds multiple degrees and certifications in relevant fields.
Current Role at Tapestry
Robert Daley serves as the Manager of Business Continuity IT Audit at Tapestry, a position he has held since 2021. In this role, he focuses on ensuring the resilience of IT operations through effective business continuity strategies. His responsibilities include overseeing the development and implementation of audit processes that align with organizational goals and regulatory requirements.
Previous Experience in Crisis Management
Robert Daley has extensive experience in crisis management, having held several key positions in this field. He worked as Vice President of Crisis Management for both Truist and SunTrust, where he was responsible for business and technology continuity management. His tenure at Truist lasted from 2019 to 2020, while at SunTrust, he served from 2017 to 2019. His roles involved enhancing crisis management procedures and developing incident response strategies.
Background in Operations and Business Analysis
Robert Daley has a solid background in operations and business analysis, primarily through his work at Norfolk Southern Corporation. He held multiple roles, including Operations Manager, Senior Business Analyst for SAP, and Crew Dispatch Manager, from 2007 to 2011. His experience in these positions contributed to his expertise in enterprise business recovery and operational efficiency.
Education and Professional Development
Robert Daley has a strong educational foundation with an MBA in Project Management from Walden University. He also holds a Post-Baccalaureate Certificate in Information Assurance and Security from Capella University, a BBA in Computer Information Systems from Georgia State University, and a Professional Certificate in Crisis Management & Business Continuity from the Massachusetts Institute of Technology. This diverse educational background supports his roles in business continuity and crisis management.
Expertise in Business Resiliency
Robert Daley is recognized for his expertise in enhancing enterprise resiliency planning programs. He serves as a subject matter expert in developing, maintaining, and testing incident and crisis playbooks across IT teams. He actively seeks opportunities to refresh business continuity programs, aiming to foster a culture of business resiliency within complex organizations.