Sean Hunter
About Sean Hunter
Sean Hunter serves as the Customer Success Manager and Head of Global IT Training at Tapestry, where he has worked since 2018. He has a strong background in providing high-level service to executives and expertise in establishing global standards for IT training.
Work at Tapestry
Sean Hunter has been employed at Tapestry since 2018, currently serving as Customer Success Manager and Head of Global IT Training. In this role, he focuses on enhancing user experience by acting as a liaison between IT and corporate/retail users. He has developed a comprehensive global training program for various IT tools, including Zoom, Webinars, MS Teams, OneDrive, and Egnyte. Prior to his current position, he worked as AV Manager Delivery & Governance at Tapestry from 2017 to 2018.
Education and Expertise
Sean Hunter studied at St. Mary's High School, where he completed a General Education program and achieved a Certificate from 1998 to 2002. He then attended East Carolina University, earning a Bachelor of Science degree in Communications and Video Production from 2002 to 2006. His expertise includes establishing and maintaining company standards and best practices on a global scale across North America, Europe, and Asia.
Background
Before joining Tapestry, Sean Hunter worked in various roles that contributed to his extensive experience in customer success and IT training. He served as an Audio Visual Technician Support Analyst at Coach from 2015 to 2017 and as a VTC/AV Technician Support for General Officers and Senior Executives at the Pentagon from 2006 to 2014. His background includes providing white glove service to C-Suite Executives in both government and the apparel and fashion industry.
Achievements
Sean Hunter has a proven track record of influencing and driving change at all organizational levels. His ability to enhance user experience and simplify IT tool usage has been a significant aspect of his career. He has successfully developed and implemented training programs that support the effective use of IT tools across global teams.