Tsz Lok Wan
About Tsz Lok Wan
Tsz Lok Wan is an Operation Analyst at Tapestry, with a background in European Studies and Business Analytics. He has previous experience in customer service roles at Alexander Wang Inc. and holds degrees from Hong Kong Baptist University and The Hong Kong Polytechnic University.
Work at Tapestry
Tsz Lok Wan has been employed at Tapestry as an Operation Analyst since 2020. In this role, Wan is involved in various operational tasks within the RAS division based in Hong Kong. The position requires analytical skills and a strong understanding of operational processes to enhance efficiency and support business objectives.
Previous Experience at Alexander Wang Inc.
Prior to joining Tapestry, Tsz Lok Wan worked at Alexander Wang Inc. for a total of six years. Wan began as a Customer Service Executive from 2014 to 2017 and was later promoted to Senior Customer Service Executive, serving from 2017 to 2020. In these roles, Wan focused on customer relations and service management, contributing to the overall customer experience.
Education and Expertise
Tsz Lok Wan holds a Bachelor's degree in European Studies from Hong Kong Baptist University, where studies were completed from 2009 to 2013. Wan furthered education by obtaining a Master of Science in Business Analytics from The Hong Kong Polytechnic University, completing the program from 2019 to 2021. This educational background provides a foundation in both analytical skills and a broad understanding of business operations.
Background
Tsz Lok Wan has a diverse educational and professional background. The combination of a Bachelor's degree in European Studies and a Master's degree in Business Analytics reflects a commitment to understanding complex systems and data-driven decision-making. Wan's career trajectory includes significant experience in customer service and operations, particularly within the fashion industry.