Steve Munson
About Steve Munson
Steve Munson is a Software QA Analyst at tap|QA LLC in Minneapolis, where he has worked since 2011. He has developed extensive test cases for billing systems and trained new employees on various technical skills.
Work at tapQA
Steve Munson has been employed at tap|QA LLC as a Software QA Analyst since 2011. Over his 13 years at the company, he has contributed to various projects, including the development of a comprehensive suite of 3000 test cases for a new billing system. His role involves ensuring that the system functions correctly and that members receive their benefits. He collaborates with a large team to meet strict testing deadlines, enhancing the overall efficiency of the QA process.
Education and Expertise
Steve Munson studied at Dakota County Technical College, where he earned a Telecommunications Systems Technology Certificate. His educational background supports his expertise in software quality assurance and database management. He has trained new employees on SQL, CRM, Lifeworks benefits, and system requirements, which has improved the team's capabilities in handling complex projects.
Background in Telecommunications
Before joining tap|QA, Steve Munson worked at British Telecom as a Field Technician from 2001 to 2009. He gained valuable experience in telecommunications during this eight-year tenure. He also worked at Clearwire as a Field Technician for one year, from 2010 to 2011, in the Greater Minneapolis-St. Paul Area. These roles provided him with a solid foundation in technical support and field operations.
Achievements in Database Management
In his current role, Steve Munson has designed and executed over 70 SQL scripts to manage a database containing more than 1 million records. This work has established a clean data foundation for new products and services, demonstrating his proficiency in database management and his commitment to maintaining data integrity.
Current Projects and Responsibilities
Steve Munson is currently involved in a project to transition to a new billing system. This project includes learning transactional accounting and general ledger concepts. His responsibilities in this project highlight his adaptability and willingness to expand his knowledge in financial systems, further enhancing his contributions to the team at tap|QA.