Amanda Courtney
About Amanda Courtney
Amanda Courtney is a Manager of Client Support at TargetX, with a background in admissions and operations at Spring Hill College. She holds a Bachelor of Arts in English and a Master of Arts in Teaching from Spring Hill College.
Work at TargetX
Amanda Courtney has held multiple roles at TargetX, contributing significantly to client support operations. She began her tenure as a Client Support & Training Specialist from 2015 to 2022, where she focused on enhancing client experiences and providing training. In 2019, she advanced to the position of Senior Client Support Specialist, serving in this role until 2022. Currently, she is the Manager of Client Support, a position she has held since 2022. Her work in these roles has involved overseeing client support strategies and ensuring effective communication between the company and its clients.
Education and Expertise
Amanda Courtney earned a Bachelor of Arts in English from Spring Hill College, where she studied from 2003 to 2005. She later pursued a Master of Arts in Teaching with a focus on Elementary Education, completing her studies from 2011 to 2013. Her educational background has equipped her with strong communication and analytical skills, which she applies in her current role in client support. Amanda's expertise in education and client relations enhances her ability to address client needs effectively.
Background
Amanda Courtney has a diverse professional background, primarily centered around education and client support. She began her career at David's Bridal as a Wedding Consultant from 2003 to 2008. Following this, she joined Spring Hill College, where she held various positions, including Admissions Counselor, Operations Support Specialist, and Transfer Coordinator, from 2008 to 2015. Her experiences in these roles provided her with a solid foundation in client interaction and operational management, which she later applied at TargetX.
Previous Roles at Spring Hill College
Amanda Courtney's tenure at Spring Hill College spanned several years and various roles. She served as an Admissions Counselor from 2008 to 2012, where she assisted prospective students in the admissions process. Following this, she worked as Operations Support Specialist from 2012 to 2014 and then as Transfer Coordinator from 2010 to 2012. In 2014, she became the Assistant Director of Admissions Operations for a period of 10 months. These roles contributed to her understanding of educational operations and client support.