James Story
About James Story
James Story is a Client Success Manager at TargetX, where he has worked since 2021. He has a diverse background in higher education and client relations, with previous roles at TargetX and Berry College.
Current Role as Client Success Manager
James Story currently holds the position of Client Success Manager at TargetX, where he has been employed since 2021. In this role, he focuses on ensuring client satisfaction and success, leveraging his extensive background in client relations and support. His experience in this capacity allows him to effectively address client needs and foster strong relationships.
Previous Experience at TargetX
James Story has a comprehensive work history with TargetX, where he has held multiple roles. He worked as Accounts Receivable from 2017 to 2020 and transitioned to Accounts Receivable & Reseller Manager from 2020 to 2021. Additionally, he served as an Implementation Consultant for one year from 2015 to 2016 and as a Training Specialist for five months in 2017. His varied positions at TargetX have equipped him with a diverse skill set relevant to client management.
Work History at Berry College
James Story has significant experience at Berry College, where he worked in various capacities. He served as a Student Work Coordinator from 2011 to 2013 and as an Admission Counselor from 2013 to 2015. These roles provided him with insights into higher education operations and student engagement, contributing to his professional development in the education sector.
Educational Background
James Story earned a Master's Degree in Higher Education Administration from the University of Houston, studying from 2014 to 2016. He also holds a Bachelor of Arts in Public Relations and Psychology from Berry College, where he studied from 2006 to 2010. His educational background supports his expertise in client relations and higher education.
Skills and Strengths
James Story possesses a versatile skill set applicable across various industries. His strengths include the ability to win others over, as identified by the Clifton StrengthsFinder assessment. He thrives in environments that encourage direct interaction with clients, enhancing his effectiveness in client success roles.