Niki Johnson
About Niki Johnson
Niki Johnson is a Project Manager at Tasks Unlimited in Minneapolis, MN, where she has worked since 2016. With nearly a decade of experience in customer service, she effectively communicates client issues and supervises various teams to ensure client satisfaction.
Work at Tasks Unlimited
Niki Johnson has been serving as a Project Manager at Tasks Unlimited since 2016. In this role, she communicates client issues with mental health coordinators to ensure client satisfaction and emotional stability. Her responsibilities include overseeing project operations and ensuring that client needs are met effectively. Johnson's experience in this position highlights her commitment to supporting individuals in a mental health context.
Previous Employment Experience
Before joining Tasks Unlimited, Niki Johnson held several positions that contributed to her extensive experience in customer service. She worked as a Slot Service Specialist at Mystic Lake Casino Hotel from 2011 to 2015. Additionally, she served as a Receptionist at the Basilica of Saint Mary from 2016 to 2019. Her earlier roles include Preload Supervisor at UPS for eight months in 2015 and Sales Supervisor at Spencer Gifts from 2008 to 2011.
Education and Expertise
Niki Johnson studied at Globe University, where she focused on Veterinary/Animal Health Technology and Veterinary Assistant programs. She achieved an Associate's Degree during her seven years of study from 2008 to 2015. This educational background provides her with a foundation in health-related fields, which complements her work in client management and support.
Supervisory and Training Roles
In addition to her project management duties, Niki Johnson supervises a janitorial crew at the Army Reserves Center at Fort Snelling. She is responsible for training new and existing employees on safety regulations, machine maintenance, and cleaning techniques. Her role in training emphasizes her leadership skills and commitment to workplace safety and efficiency.
Administrative Responsibilities
Niki Johnson performs various administrative duties at the USDA, which include scheduling, managing employee time cards, and handling confidential mail. These responsibilities demonstrate her organizational skills and ability to manage sensitive information effectively.