Gowri Kustagi
About Gowri Kustagi
Gowri Kustagi serves as the General Manager and Head of Tata Administrative Services in Group Human Resources at Tata Group. With extensive experience in learning and development, she has held key positions at companies like ABB and Manhattan Associates, and has achieved multiple certifications in coaching and change management.
Work at Tata Group
Gowri Kustagi serves as the General Manager and Head of Tata Administrative Services (TAS) within Group Human Resources at Tata Group. She has held this position since 2022, operating from Mumbai, Maharashtra, India. In her role, she focuses on enhancing the organization's human resources capabilities and aligning them with the strategic objectives of the Tata Group.
Previous Experience in Learning and Development
Before joining Tata Group, Gowri Kustagi worked at ABB as the Head of Learning & Development and Leadership Development from 2016 to 2020. She also served as a Training Manager at Manhattan Associates from 2013 to 2016 in Bangalore. Her experience in these roles has contributed to her expertise in developing learning cultures within organizations.
Education and Expertise
Gowri Kustagi has a diverse educational background. She completed a Bachelor in Hotel Management from Welcomgroup Graduate School of Hotel Administration, Manipal, from 1992 to 1995. She furthered her education by completing the Senior Management Program at the Indian Institute of Management Ahmedabad from 2021 to 2022. Additionally, she holds various certifications, including Gallup Strengths Coach and Prosci Certified Change Practitioner, both achieved in 2020.
Achievements in Learning and Development
Gowri Kustagi has successfully demonstrated the financial impact of a learning culture on business and revenues. She runs the Learning and Development Center of Excellence as a profit center, ensuring a growing demand for services. She has partnered with various business vertical heads to address capability development needs, showcasing her commitment to organizational growth.
Professional Development and Certifications
Throughout her career, Gowri Kustagi has pursued professional development opportunities. She is a DDI Certified Professional in Leadership and Professional Development, obtained in 2007, and a Certified MBTI Professional from Anahat Consulting in 2014. Her continuous learning reflects her dedication to enhancing her skills and knowledge in the field of human resources and organizational development.