Rachit Chabra I Cem I Cea
About Rachit Chabra I Cem I Cea
Rachit Chabra is the Lead of Customer Life Cycle Management at Tata Group, with over 17 years of experience in industrial project management. He has a strong educational background in engineering and business, having earned multiple degrees including an Executive MBA and an MTech.
Current Role at Tata Group
Rachit Chabra serves as the Lead in Customer Life Cycle Management at Tata Group since 2022. His role involves overseeing customer engagement strategies and enhancing the overall customer experience. Based in New Delhi, he focuses on optimizing customer interactions and ensuring satisfaction throughout the customer journey.
Previous Experience at AVL
Before joining Tata Group, Rachit Chabra worked at AVL as Manager of Project Management from 2008 to 2022. During his 14 years in this role, he was based in Gurugram and Graz, Austria. His responsibilities included managing complex projects, ensuring they adhered to quality standards, and completing them on time and within budget.
Educational Background
Rachit Chabra has a diverse educational background in engineering and management. He earned an Executive MBA from the Delhi School of Management at Delhi Technological University from 2019 to 2021. He also holds a B.Tech in Mechanical Engineering from the Institution of Engineers of India and a Diploma in Mechanical Engineering from GND Polytechnic, Rohini. Additionally, he achieved a Master of Technology (MTech) through the Work Integrated Learning Programme at the Birla Institute of Technology and Science, Pilani.
Expertise in Project Management
Rachit Chabra possesses over 17 years of experience in industrial project management. His expertise includes productivity improvement, new product development, and lean manufacturing. He is skilled in turnkey project management, facility planning, and resource planning, ensuring projects are completed to high standards without incurring liquidated damages.
Certifications and Specializations
Rachit Chabra is a Certified Energy Auditor from the Bureau of Energy Efficiency, India, highlighting his commitment to energy conservation and efficiency. He specializes in digitalization and smart factories, focusing on connected systems. His skills also encompass risk and crisis management, total quality management (TQM), and total productive maintenance (TPM), contributing to operational excellence.