Siddhartha Paul
About Siddhartha Paul
Siddhartha Paul is a Product Manager at Tata Group, where he has worked since 2021. He launched a digital logistics marketplace platform that has helped over 1500 MSMEs connect with logistics service providers at competitive prices.
Work at Tata Group
Siddhartha Paul has been serving as a Product Manager at Tata Group since 2021. In this role, he has focused on enhancing product offerings and improving customer satisfaction. Prior to this position, he worked at Tata Group as Lead Strategy & Process Excellence from 2020 to 2021. His contributions have included implementing features that improved month-on-month retention by 16%. Siddhartha's experience at Tata Group reflects his commitment to driving innovation and efficiency within the organization.
Education and Expertise
Siddhartha Paul holds an Engineer’s Degree in Electronics and Communication Engineering from the National Institute of Technology Silchar, where he studied from 2008 to 2012. He further advanced his education by obtaining a Post Graduate Diploma in Industrial Management (PGDIM) from the Indian Institute of Management Mumbai, studying Supply Chain and Operations Management from 2015 to 2017. His educational background provides a strong foundation for his expertise in product management and strategic planning.
Background in Logistics and Operations
Siddhartha Paul has extensive experience in logistics and operations management. He worked as a Program Manager in Operations & Planning at RIVIGO from 2017 to 2019, where he focused on optimizing logistics processes. Following this, he served as Manager II in Business Strategy and Excellence at Lalamove from 2019 to 2020. His background includes significant achievements in enhancing operational efficiency and customer satisfaction within the logistics sector.
Achievements in Product Management
Siddhartha Paul has successfully launched a digital logistics marketplace platform that empowered over 1500 MSMEs to connect with logistics service providers at competitive prices. He has implemented various features that improved key performance metrics, such as increasing customer NPS from -40% to 12% and boosting order conversion rates by 30%. His analytical skills are demonstrated through conducting market research and implementing A/B testing to drive product improvements.
Previous Professional Experience
Before his current role at Tata Group, Siddhartha Paul worked at Jio as a Manager from 2012 to 2015, where he contributed to various operational initiatives. His career trajectory includes significant roles that have equipped him with a diverse skill set in product management, strategy, and operational excellence. This experience has been instrumental in shaping his approach to product development and market strategy.