Tyler Woodward
About Tyler Woodward
Tyler Woodward is a Customer Experience Manager at TaxBit in Seattle, Washington, with a background in technical support and client relations. He has held various roles in customer service and management across several companies since 2013.
Current Role at TaxBit
Tyler Woodward serves as the Customer Experience Manager at TaxBit, a position he has held since 2021. In this role, he focuses on enhancing customer satisfaction and ensuring a positive experience for users of TaxBit's services. His responsibilities include managing customer feedback, implementing support strategies, and overseeing customer service initiatives. He is based in Seattle, Washington.
Previous Experience at TaxBit
Tyler Woodward has held multiple positions at TaxBit. He began as a Technical Support Specialist in 2020, where he worked for nine months. He then transitioned to the role of Escalations Support Team Lead for six months in 2021. His experience in these roles contributed to his understanding of customer needs and technical support processes.
Experience at Valentine Creative
Before joining TaxBit, Tyler worked at Valentine Creative as the Client Relations Director from 2017 to 2020. In this capacity, he managed client relationships and ensured that client needs were met effectively. His role involved communication and coordination with clients to enhance service delivery.
Prior Roles in Retail Management
Tyler Woodward has a background in retail management, having worked as a Sales Manager at Staples from 2015 to 2017 and as a Store Manager at RadioShack from 2013 to 2015. In these positions, he was responsible for overseeing store operations, managing staff, and driving sales performance.