Albert Flores
About Albert Flores
Albert Flores is a Transaction Coordinator with extensive experience in customer service and operations. He has held various roles at companies such as Carvana, Macy's, and Opendoor, and currently works at TaxProper.
Current Role at TaxProper
Albert Flores serves as a Transaction Coordinator at TaxProper since 2023. In this role, he is responsible for managing transaction processes and ensuring smooth operations within the organization. His experience in coordinating transactions contributes to the efficiency and effectiveness of TaxProper's services.
Previous Experience at Opendoor
Before joining TaxProper, Albert worked at Opendoor as a Transaction Coordinator from 2021 to 2023. During his tenure, he focused on facilitating real estate transactions, ensuring compliance with company policies, and enhancing client satisfaction through effective communication and problem-solving.
Career at Carvana
Albert Flores held multiple positions at Carvana between 2018 and 2021. He began as a Customer Advocate II, then progressed to Loan Operations Specialist II for a brief period. He also served as an Executive Resolution Specialist II, where he addressed complex customer issues and provided resolutions to enhance customer experience.
Experience at Macy's
At Macy's, Albert held several roles from 2015 to 2017. He started as a Client Specialist, then transitioned to Frontline Coaching Lead, where he was responsible for training and guiding team members. He also worked as an Escalation Lead, managing escalated customer concerns and ensuring satisfactory resolutions.
Educational Background
Albert Flores completed his high school education at Arizona Call-a-Teen Center for Excellence, earning a High School Diploma from 2006 to 2009. He furthered his education at Maricopa Skill Center, where he studied Cosmetology from 2009 to 2011, gaining skills in the cosmetology field.