Nishil Patel
About Nishil Patel
Nishil Patel serves as the Associate Director of Information Technology at Taylor Design, where he has worked since 2017. He has extensive experience in IT support, team supervision, and technology management, including virtual reality applications and Cisco VoIP systems.
Work at Taylor Design
Nishil Patel has served as the Associate Director of Information Technology at Taylor Design since 2017. In this role, he supervises and mentors a helpdesk team, focusing on enhancing their technical and customer service skills. He is responsible for managing a proprietary helpdesk system to ensure efficient IT support operations. Patel oversees the deployment and management of corporate images for Windows systems and provides remote support for end users, which includes managing wireless LAN access, VPN, DSL, and cable services.
Previous Experience at gkkworks
Before joining Taylor Design, Nishil Patel worked at gkkworks from 2003 to 2016 as a Senior Technical Support Supervisor. During his 13 years at gkkworks, he developed expertise in technical support and supervision. His responsibilities included overseeing technical support operations and ensuring effective service delivery to clients.
Education and Expertise
Nishil Patel holds a Bachelor of Business Administration (B.B.A.) in Computer Information Management from Northwood University, where he studied from 2016 to 2017. He also earned an Associate of Science (A.S.) degree in Business Administration and Management from Cerritos College. His educational background supports his expertise in managing Cisco VoIP systems and a range of software applications, including Microsoft, Autodesk, and Adobe.
Technical Implementations
In his current role, Nishil Patel has implemented and managed virtual reality technology specifically for architectural applications. He is also responsible for managing corporate backups using Veritas, ensuring data integrity and security within the organization.