Anna Rossi
About Anna Rossi
Anna Rossi is a Customer Service Specialist at TD Ameritrade in Burlington, Vermont, with a background in social media and hospitality roles.
Company
Anna Rossi currently holds the position of Customer Service Specialist at TD Ameritrade in Burlington, Vermont. She has been with the company since 2019. In this role, she is responsible for developing and implementing systems for ordering, tracking paperwork, and managing communication campaigns. Her job also requires handling complex and sensitive paperwork, managing critical inventory, and maintaining budgets for multiple vendors.
Past Work Experience
Before joining TD Ameritrade, Anna Rossi held various positions across different industries. She was a Floor Supervisor at Jericho Cafe and Tavern from 2019 to 2020, and a Customer Service Engagement & Social Media representative for Superplastic for one month in 2018. Additionally, she served as a Hostess, Server, and Bartender at 99 Restaurant & Pub from 2017 to 2019. Earlier roles include Sr. Social Media Specialist at SuperInterns.com, Head of Social Media Marketing for the short film Broken Mirrors, and Independent Contractor for Californians for Parental Rights. She also volunteered at Kurn Hattin Homes for Children from 2013 to 2014.
Education and Expertise
Anna Rossi pursued higher education at Vermont Technical College, where she studied Entrepreneurship/Entrepreneurial Studies and obtained an Associate's degree from 2017 to 2019. She also earned a business-oriented degree focusing on Film/Acting from John Paul the Great Catholic University, where she studied from 2014 to 2016. Her foundational education was completed at Rice Memorial High School, where she achieved a Bachelor of Arts (B.A.) over four years from 2009 to 2013.
Specialized Skills and Responsibilities
In her current role at TD Ameritrade, Anna Rossi brings a broad spectrum of skills to the table. She proactively researches solutions to prevent or mitigate various administrative issues. Her responsibilities also involve organizing multiple vendors and sites, ensuring the safekeeping of sensitive documents, and adhering to shredding protocols. These tasks highlight her capability to manage complex tasks and maintain high standards of organization and efficiency.