Bill Higgins
About Bill Higgins
Bill Higgins is the Director of Escalation Support at TD Ameritrade in Omaha, Nebraska, with a long tenure at the company in various managerial roles. He holds a Bachelor of Arts in Accounting and Finance from the University of Iowa.
Current Position at TD Ameritrade
Bill Higgins currently holds the position of Director, Escalation Support at TD Ameritrade. He started this role in 2021 and contributes his expertise to the escalation support team in Omaha, Nebraska, United States. His role involves managing and guiding the team to handle complex support cases that require specialized attention.
Previous Roles at TD Ameritrade
Before his current position, Bill Higgins has held multiple roles at TD Ameritrade. From 2016 to 2021, he was the Sr Manager of Support Services. Prior to that, he served as Sr Manager of Investor Services from 2012 to 2016. He also held the position of Private Client Services, Team Manager from 2004 to 2012. Other roles include Office of the President, Team Manager for 10 months from 2003 to 2004, New Account Sales, Team Manager from 2002 to 2003, and Marketing Services, Team Manager from 1997 to 2002.
Education and Expertise in Accounting and Finance
Bill Higgins studied at the University of Iowa, where he pursued a Bachelor of Arts in Accounting and Finance. He obtained his degree after four years of study, from 1991 to 1995. His academic background in accounting and finance provides a strong foundation for his professional roles at TD Ameritrade.
Long-term Career at TD Ameritrade
Bill Higgins has had a long-standing career with TD Ameritrade, demonstrating significant dedication and growth within the company. Starting in various team manager roles as early as 1997, his journey reflects a deep commitment to the company's evolution and client services. His extended tenure is marked by consistent performance and ascending responsibilities across different departments.