Chuck Quinley
About Chuck Quinley
Chuck Quinley is the Director of Operations Strategy at TD Ameritrade, with over fifteen years of leadership experience in the financial services industry.
Director, Operations Strategy at Td Ameritrade
Chuck Quinley currently serves as the Director of Operations Strategy at Td Ameritrade, a role he has held since 2014. In this position, based in Omaha, Nebraska, Quinnley oversees the strategic direction of the company's operations. With a focus on process optimization and efficiency, he plays a key role in shaping the operational framework to support Td Ameritrade's business objectives.
Previous Roles at Td Ameritrade
Chuck Quinley has held several significant positions at Td Ameritrade over the years. Before his current role, he was the Director of Retail Brokerage Services from 2012 to 2014, where he worked on enhancing client interaction and service models. From 2008 to 2012, as Director of Retail Investor Services, he focused on improving retail investor experience. Earlier, he led the Workforce Management and Operations Support team from 2006 to 2008, and served as the Director of Customer Service and Brokerage Operations from 1999 to 2005. Quinley began his career at Td Ameritrade as a Broker and Customer Service Specialist in 1997.
Education at University of Nebraska At Omaha
Chuck Quinley studied at the University of Nebraska At Omaha, where he earned a Bachelor's degree in Advertising, Public Relations, Journalism, and Business Administration. Attending from 1991 to 1995, Quinley gained a diverse educational background which has contributed to his multifaceted approach in leadership and operations strategy.
Leadership Experience in Financial Services
With over fifteen years of leadership experience in the financial services industry, Chuck Quinley has a well-established track record of managing and improving various operational areas. His leadership is characterized by an emphasis on team member engagement and innovation, consistently aiming to create enjoyable and productive work environments.
Approach to Team Management and High-Pressure Situations
Chuck Quinley is passionate about leading teams in innovative and engaging manners. He prioritizes team member engagement and enjoys fostering a collaborative work environment. Quinley excels in high-pressure situations, where he maintains composure to achieve successful outcomes. He emphasizes the importance of preparation and synchronization in work, often likening it to the process of creating music.