Deandra Norwood
About Deandra Norwood
Deandra Norwood is a Client Relations Specialist at TD Ameritrade with a background in financial services and a Bachelor's degree in Psychology from Ball State University.
Current Role at TD Ameritrade
Deandra Norwood has been working as a Client Relations Specialist at TD Ameritrade since 2018 in Omaha, Nebraska, United States. Her role involves managing relationships with clients, ensuring their needs are met, and addressing any concerns they might have. This position leverages her extensive background in client service and her strong understanding of client behavior.
Previous Experience at Valmark Securities
Before joining TD Ameritrade, Deandra Norwood served in various capacities at Valmark Securities. She was a Relationship Manager for three months in 2018 and an Investment Operations Specialist for six years from 2012 to 2018 in Akron, Ohio, United States. These roles allowed her to gain valuable experience in investment operations and relationship management within the financial services industry.
Pursuing Lean Six Sigma Certification
Deandra Norwood is actively pursuing her Lean Six Sigma certification. This certification aims to enhance her skills in process improvement, allowing her to contribute even more effectively to her roles. The pursuit of this certification underscores her commitment to continuous learning and professional development.
Educational Background
Deandra Norwood holds a Bachelor of Science degree in Psychology from Ball State University. This academic background provides her with a deep understanding of client behavior and needs, which is beneficial in her roles in client relations and service. Her education complements her professional experience, enabling her to excel in managing client interactions.
Comprehensive Background in Financial Services
Deandra Norwood has a comprehensive background in various sectors within the financial services industry, including retail, advisory, institutional, and retirement plan services. This broad experience equips her with a well-rounded perspective on the industry and enhances her ability to meet diverse client needs effectively.