Ethan Chitty
About Ethan Chitty
Ethan Chitty is a Technical Support Specialist at TD Ameritrade with extensive experience in IT support roles across various companies.
Company
Ethan Chitty currently works at TD Ameritrade as a Technical Support Specialist. His role involves facilitating team problem-solving efforts to enhance client experiences with TD Ameritrade's products and services. He performs troubleshooting on their Think or Swim software, website, and mobile applications, and coordinates with developers and integration teams to resolve issues.
Title
Ethan Chitty holds the title of Technical Support Specialist at TD Ameritrade since 2017. His responsibilities include advanced troubleshooting for a variety of software and applications, collaborating with end-users on different platforms, and escalating issues for resolution by specialized teams.
Education and Expertise
Ethan Chitty's educational background includes an Information Technology Certificate Program from My Computer Career, completed between 2016 and 2017, and an Associate degree in Computer Electrical Engineering Technology from ITT Technical Institute, earned from 2001 to 2003. He also holds CompTIA Security+, Network+, A+, Mobility+, Cisco, and Microsoft certifications, which contribute to his expertise in the IT field.
Previous Experience
Prior to his current role, Ethan Chitty has accumulated extensive experience in various IT roles across multiple companies. Notable roles include a Network & Systems Level 2 Technician at Omega Business Systems, LLC, an IT Helpdesk Analyst at Sound Physicians, an IT Service Desk Specialist at T-Mobile, and a Technical DATA Specialist at Avero. He has also worked at Dealertrack Technologies, Fish Technology, Research In Motion, Sprint Nextel, Restaurant Technologies, Inc., Hot Topic, and RoCon and Sons Enterprises, where he held positions ranging from technical support to operations management.
Technical Certifications
Ethan Chitty is certified by several reputable organizations in the IT industry. He holds certifications such as CompTIA Security+, Network+, A+, Mobility+, Cisco, and Microsoft certifications. These credentials highlight his comprehensive knowledge and proficiency in various aspects of information technology and technical support.