Heather Anderson
About Heather Anderson
Heather Anderson is a Technical Writer with extensive experience in creating and managing validation packages, proficient in Doc-to-Help and Robohelp, and skilled in collaborating with SMEs and developing SDKs.
Company
Heather Anderson is currently employed at TD Ameritrade in Omaha, Nebraska, United States, where she has been working as a Technical Writer since 2017. Concurrently, she holds a position at Synergy Computer Solutions as a SharePoint Librarian and Technical Writer in Bingham Farms, Michigan, a role she has fulfilled since 2016.
Title
Heather Anderson holds the title of Technical Writer. In her current roles at TD Ameritrade and Synergy Computer Solutions, she combines her expertise in technical documentation with responsibilities as a SharePoint Librarian.
Education and Expertise
Heather Anderson studied at Towson State University, where she earned a Bachelor of Science degree with a focus on Writing, English, English Literature, and Literature from 1993 to 1996. She has extensive experience in creating and managing validation packages, proficient use of Doc-to-Help and Robohelp, and has collaborated extensively with Subject Matter Experts (SMEs).
Professional Background
Heather Anderson's career as a Technical Writer spans over two decades, with positions in various companies. Her work history includes roles at Blue Chip Talent, Ciber Consulting Inc, Quicken Loans, DSS Consulting, Cubrc, Ricciardi Technologies, Inc Research, Theoris Services, University of Illinois at Urbana-Champaign, Serco, and SAIC. Her roles have often integrated technical writing with additional responsibilities such as technical analysis and editing.
Technical Writing Expertise
Heather Anderson has a comprehensive background in creating and managing technical documentation, particularly validation packages that ensure compliance in regulated industries. She is skilled in using Doc-to-Help and Robohelp to create and manage help documentation. Additionally, she has a track record of collaborating with Subject Matter Experts (SMEs) to ensure accuracy and clarity in documentation. She is also experienced in developing Software Development Kits (SDKs), and facilitating meetings to gather requirements for developing solutions.