Kelly Abrego
About Kelly Abrego
Kelly Abrego is a Product Management Specialist at TD Ameritrade, with a background in operations strategy and bilingual customer service.
Company
Kelly Abrego is currently working at TD Ameritrade as a Product Management Specialist. Previously, Kelly held positions within the same company, including Transfer Clearing Services Representative and Operations Strategy Intern. Kelly's career at TD Ameritrade spans roles that contributed to the company's operational and strategic frameworks.
Title
Kelly Abrego holds the title of Product Management Specialist at TD Ameritrade. In this role, Kelly is responsible for leading product teams, writing requirements, and managing production releases. This position involves significant responsibilities such as leading a Scrum team and conducting various scrum ceremonies.
Education and Expertise
Kelly Abrego graduated from the University of Nebraska at Omaha with a Bachelor's Degree in Business, Management, Marketing, and Related Support Services. Kelly is fluent in Spanish, enabling effective communication with diverse teams and clients. Kelly specializes in creating innovative solutions, with a focus on collaborative team dynamics, and has notable experience in leading product teams to build AI chatbots for major platforms.
Professional Background
Kelly Abrego's professional journey includes roles at TD Ameritrade, Metro Credit Union-Omaha, and Gallup. Kelly worked as a Bilingual Teller at Metro Credit Union from 2017 to 2019 and as a Telephone Interviewer at Gallup from 2012 to 2014. At TD Ameritrade, Kelly held positions as an Operations Strategy Intern, Transfer Clearing Services Representative, and currently as a Product Management Specialist.
Achievements
Kelly Abrego assists in leading a product team focusing on developing AI chatbots for platforms like Apple Business Chat and Amazon Alexa. Kelly's responsibility as a Product Owner within a Scrum team includes writing requirements and overseeing production releases. Additionally, Kelly leads Scrum ceremonies such as sprint planning and backlog refinement in adherence to Agile principles.