Kevin Gaylord
About Kevin Gaylord
Kevin Gaylord is the Regulatory Response Manager at TD Ameritrade, with extensive experience in dispute resolution within the securities brokerage industry and a background in business administration from the University of Missouri-Saint Louis.
Current Role at TD Ameritrade
Kevin Gaylord serves as the Regulatory Response Manager at TD Ameritrade, a role he has held since 2018. He operates out of Saint Louis, Missouri. In this capacity, he oversees regulatory compliance and manages the company's responses to various regulatory inquiries and customer grievances. His background in dispute resolution and in-depth industry knowledge support his efforts in maintaining TD Ameritrade's compliance with regulatory standards.
Previous Experience at Scottrade
Before joining TD Ameritrade, Kevin Gaylord spent several years at Scottrade in various capacities. From 2013 to 2018, he was the Investigation and Resolution Manager, focusing on managing customer issues and regulatory challenges. Prior to that, he worked as the Investigation & Resolution Senior Examiner from 2011 to 2013, and as a Compliance Response Examiner from 2006 to 2011. These roles allowed him to develop a comprehensive understanding of compliance and regulatory processes in the securities brokerage industry.
Military Background
Kevin Gaylord's professional foundation includes his service in the US Army, where he held the position of Maintenance Support Team Manager from 1990 to 1994. Stationed in Germany from 1991 to 1993, he learned the importance of clear, honest, and positive communication to foster high-functioning teams. These principles have continued to influence his professional management style in his subsequent roles.
Education and Academic Background
Kevin Gaylord holds a Bachelor's degree in Business Administration with a focus on Business Administration and Management, Finance from the University of Missouri-Saint Louis. He completed his studies from 1999 to 2003. His academic background laid the groundwork for his expertise in financial management and regulatory compliance within the securities brokerage sector.