Kevin Higgins, Pmp
About Kevin Higgins, Pmp
Kevin Higgins is the Director of Branch Planning & Operations at TD Ameritrade, with extensive experience in various leadership roles within the company since 2003.
Director, Branch Planning & Operations at TD Ameritrade
Kevin Higgins has been serving as the Director of Branch Planning & Operations at TD Ameritrade since 2019. In this role, he oversees the strategic planning and operational functions for the branch network. His responsibilities include optimizing branch performance, ensuring operational efficiency, and enhancing the overall client experience. Kevin plays a vital role in aligning branch operations with the company’s strategic goals.
Previous Roles at TD Ameritrade
Kevin Higgins has held multiple roles at TD Ameritrade before his current position. From 2018 to 2019, he was the Director of Retail Client Experience, focusing on improving client interactions. Between 2017 and 2018, he served as Director of Integration Workstream Management, overseeing integration projects. He also worked as Director of Retail Program Management & Segment Operations from 2016 to 2017, ensuring the alignment of retail programs with operational objectives. From 2014 to 2016, Kevin was the Senior Manager of Retail Support and Operations, and prior to that, he held various senior managerial roles focused on sales programs, retail strategy, and business analysis.
Experience at TD Waterhouse Investor Services, Inc.
Before joining TD Ameritrade, Kevin Higgins worked at TD Waterhouse Investor Services, Inc. from 1998 to 2006. He held the position of Vice President, Product Development / Senior Business Analyst, where he was responsible for leading product development initiatives and conducting comprehensive business analysis. His work primarily revolved around enhancing product offerings and optimizing business processes to better serve clients.
Educational Background
Kevin Higgins holds a Bachelor's degree in Finance from the State University of New York College at Old Westbury, where he studied from 1992 to 1996. His academic background in finance has provided him with a solid foundation for his roles in business analysis, strategic planning, and operational management.