L. Williams, Msit, Mscis
About L. Williams, Msit, Mscis
L. Williams, Msit, Mscis, is an Access Control Specialist at TD Ameritrade with extensive experience in IT support and security roles.
Current Role at TD Ameritrade
L. Williams is currently employed as an Access Control Specialist at TD Ameritrade, based in Southlake, TX. Since joining the company in 2018, Williams has focused on participating in projects and collaborating directly with business units to provide requirements for implementing access controls and administration procedures. The role also involves creating process improvement and documentation related to access administration. Williams assists Security Risk Management in developing and implementing security procedures to ensure a secure computing environment for the company.
Previous Experience at BakerCorp
From 2016 to 2018, L. Williams worked as a Senior HelpDesk Support Specialist at BakerCorp in Plano, TX. During this time, Williams was responsible for providing high-level technical support and troubleshooting for various IT-related issues. This role required strong analytical skills and the ability to resolve complex technical problems efficiently, contributing to the overall productivity and effectiveness of the IT operations.
IT Service Desk Role at Parsons Corporation
L. Williams held the position of IT Service Desk Support Technician at Parsons Corporation in Richardson, TX, from 2014 to 2016. In this role, Williams was tasked with providing IT support services, managing user requests, and resolving technical issues promptly. This experience provided a solid foundation in IT service management and customer support, preparing Williams for more specialized roles in access control and security processes.
Educational Background
L. Williams has a strong educational background in various aspects of information technology and management. Williams earned a Master of Science (M.S.) in Computer Information Systems from Boston University from 2014 to 2018. Earlier, from 2011 to 2013, Williams completed another Master of Science (M.S.) in Information Technology from the Florida Institute of Technology. Williams holds a Bachelor of Science (B.S.) in Health Information Administration from Louisiana Tech University, which was completed between 2002 and 2008. This diverse and extensive educational background has equipped Williams with the expertise needed for roles in IT support, health information management, and access control.