Matthew Berge
About Matthew Berge
Matthew Berge is a System Support Analyst II in Brokerage Operations at TD Ameritrade, with a background in software and technical support roles.
Current Role at TD Ameritrade
Matthew Berge currently holds the position of System Support Analyst II in Brokerage Operations at TD Ameritrade, based in Omaha, Nebraska. He has been with the company in this role since 2018. His responsibilities include managing system support for brokerage operations, organizing training documentation, and establishing a Knowledge Base in Confluence for the Brokerage Operations System Manager team.
Previous Experience at TD Ameritrade
Before his current role, Matthew Berge worked at TD Ameritrade in different capacities. From 2014 to 2018, he served as a Software Support Engineer in the Network Operations Center. Prior to that, from 2013 to 2014, Matthew held the position of Client Technical Support. In these roles, he gained extensive experience in software support and client technical assistance.
Experience with Other Companies
Matthew Berge's career also includes positions at other notable companies. In 2013, he worked as an Advanced Repair Agent for Geek Squad in Minnetonka, MN, and as a Test Scorer for Questar Assessment, Inc. in Apple Valley, MN. Additionally, he served as a Senior Apple Advisor at Apple from 2012 to 2013 in Mendota Heights, MN. His earliest roles include IT Help Desk and Library Clerk positions at McNally Smith College of Music.
Education and Qualifications
Matthew Berge is a graduate of McNally Smith College of Music where he secured three degrees. He attained a Bachelor of Science in Music Production, an Associate of Applied Science in Recording Technology, and another Associate of Applied Science in Music Production. His educational background in music production and recording technology spanned a total of five years from 2006 to 2011.
Projects at TD Ameritrade
While at TD Ameritrade, Matthew Berge led several significant projects. He was responsible for upgrading automated batch processing alerting systems, and he communicated action plan progress to various levels of management via organizational messaging systems. These projects underscore his capabilities in managing technical initiatives and ensuring transparent communication within the organization.