Matthew Sisson
About Matthew Sisson
Matthew Sisson is a Technical Support Specialist at TD Ameritrade with a background in customer support and account management.
Current Role at TD Ameritrade
Matthew Sisson currently holds the position of Technical Support Specialist at TD Ameritrade. He began his tenure with the company in 2020 and works at the Omaha, Nebraska location. In this role, he provides technical support and assistance to clients, ensuring efficient resolution of their issues. His responsibilities likely involve troubleshooting technical problems, guiding customers through software and system use, and maintaining customer satisfaction.
Previous Experience at Toast, Inc.
Prior to his current role, Matthew Sisson worked as a Customer Support Representative at Toast, Inc. from 2019 to 2020, totaling one year of service. Based in Omaha, Nebraska, he was responsible for addressing customer inquiries and resolving issues related to Toast's products and services. His role at Toast, Inc. involved direct customer interaction, problem-solving, and contributing to customer satisfaction.
Enterprise Rent-A-Car Account Executive
From 2014 to 2018, Matthew Sisson served as an Account Executive at Enterprise Rent-A-Car in Omaha, Nebraska. Over four years, he developed and managed a book of business to support customer vehicle purchasing needs. Matthew utilized referrals and marketing strategies to identify and attract potential customers, as well as setting and maintaining appointments to promote business growth. His role involved significant customer interaction and relationship-building.
Education in Sport and Fitness Administration/Management
Matthew Sisson graduated from Doane University in 2011 with a Bachelor's degree in Sport and Fitness Administration/Management. His educational background provided him with knowledge and skills relevant to the administration and management of sports and fitness programs. This foundation has likely contributed to his professional capabilities in customer service and business development roles.