Michelle Willems
About Michelle Willems
Michelle Willems is the Manager of Project Management at TD Ameritrade, with extensive experience in quality analysis and process improvement in the Greater St. Louis area.
Current Role at TD Ameritrade
Michelle Willems serves as the Manager of Project Management at TD Ameritrade. She has been in this role since 2021, operating in the Greater St. Louis area. Her responsibilities likely include overseeing project teams, managing project timelines, and ensuring the successful delivery of projects. Her long tenure and diverse experience position her well to handle complex project management tasks, ensuring alignment with company goals and customer satisfaction.
Previous Role at TD Ameritrade
Before becoming the Manager of Project Management, Michelle Willems worked as a Retail Support Specialist at TD Ameritrade from 2018 to 2021. During these three years, she provided essential support to retail operations, which probably involved customer service, handling transaction-related inquiries, and resolving issues effectively. This role provided her with significant experience in retail support and operational functions.
Work Experience at Scottrade
Michelle Willems worked as a Quality Analyst at Scottrade from 2017 to 2018. In this role, she was responsible for ensuring that products and services met consistent standards, which might have involved analyzing data, conducting tests, and implementing quality improvement measures. Her work as a Quality Analyst helps demonstrate her attention to detail and commitment to maintaining high standards.
Roles at Express Scripts
Michelle Willems has held several roles at Express Scripts, including Quality & Process Improvement Analyst from 2014 to 2017, Quality Assurance Specialist from 2012 to 2014, Claims Specialist from 2010 to 2012, and Accounting Assistant II from 2009 to 2010. These varied positions gave her broad experience in quality control, process improvements, claim management, and accounting. This extensive background provided her with a strong foundation in operational excellence and process optimization.
Early Career at Cooper Bussmann Inc and Regis Corporation
Michelle Willems began her career as a Report Coordinator at Cooper Bussmann Inc, where she worked from 2006 to 2008. In this role, she coordinated various reporting tasks, likely playing a part in streamlining data presentation. She also gained experience in the beauty industry, working as a Cosmetologist, Educator, and Manager at Regis Corporation/Beauty Brands from 2003 to 2006. These roles showcased her versatility and ability to adapt to different industry requirements, establishing a diversified skill set early on in her career.