Shannon Munton
About Shannon Munton
Shannon Munton is the Managing Director of Client Service and Support at TD Ameritrade, overseeing a team of 700 associates across three sites.
Title
Shannon Munton currently holds the title of Managing Director: Client Service and Support at TD Ameritrade.
Company
Shannon Munton is managing director at TD Ameritrade, a prominent brokerage firm known for its comprehensive financial services. He has been with the company since 2018, initially as Director - Investor Services before taking on his current role in 2019.
Background
Shannon Munton has a long-standing career in the financial services industry, beginning with his role as Branch Manager at Scottrade in 2000. Over the years, he advanced to more senior roles, including Assistant Director of Branch Administration and VP of National Service Centers at Scottrade. In 2018, he transitioned to TD Ameritrade as Director - Investor Services before taking his current role in 2019.
Education and Expertise
Shannon Munton holds a Bachelor of Science in Aviation Management from Southern Illinois University, Carbondale, completed in 1992. He also studied at Washington University in St. Louis - Olin Business School in 1970.
Responsibilities
In his role as Managing Director: Client Service and Support at TD Ameritrade, Shannon Munton oversees a team of 700 associates across three sites. His team is responsible for Investor Segmentation, Electronic Communication, and Latin America Services. He focuses on driving strategic initiatives in Operational Effectiveness and Contact Center Operations.