Sofia Young
About Sofia Young
Sofia Young is a Senior Manager at TD Ameritrade with extensive experience in customer service and management roles across various companies.
Current Role at TD Ameritrade
Sofia Young is currently serving as a Senior Manager at TD Ameritrade. She started this role in 2022. The position involves leveraging her extensive experience in team management and customer experience to enhance service delivery and operational efficiency within the company.
Customer Experience Manager at Robinhood
From 2020 to 2022, Sofia Young worked as a Customer Experience Manager at Robinhood. During her two-year tenure, she was responsible for overseeing customer interaction and support processes, aiming to optimize the overall user experience for Robinhood's clients in the United States.
Team Manager LAS at TD Ameritrade
Between 2016 and 2020, Sofia Young held the position of Team Manager LAS at TD Ameritrade in Southlake, Texas. In this role, she focused on guiding and managing teams to meet organizational goals, improving team dynamics, and ensuring effective collaboration and performance.
Independent Consultant at Mary Kay
From 2014 to 2017, Sofia Young worked as an Independent Consultant at Mary Kay in Denton, Texas. In this capacity, she honed her skills in sales, customer service, and independent business management. Her responsibilities included direct sales, customer relationship management, and product promotion.
Previous Roles: Walgreens and AutoZone
Sofia Young has held various positions in the Dallas/Fort Worth area. She worked at Walgreens as a Shift Lead from 2009 to 2016, where her duties involved supervising shift operations and ensuring customer satisfaction. Additionally, she was a Delivery Driver at AutoZone from 2013 to 2014 for 9 months, handling the timely and accurate delivery of auto parts.