Steena Oldenburg
About Steena Oldenburg
Steena Oldenburg is a Financial Services Representative at TD Ameritrade, with a background in customer service and prior authorization, and a Bachelor's degree in Business Administration and Management from the University of Phoenix.
Current Title at TD Ameritrade
Steena Oldenburg holds the position of Financial Services Representative at TD Ameritrade. She has been with the company since 2020, operating in the Omaha Metropolitan Area. In her current role, she focuses on providing comprehensive financial services to clients, ensuring their needs are met through personalized experiences and efficient communication.
Experience at Cigna
Prior to her current role, Steena Oldenburg worked at Cigna from 2019 to 2020 as a Prior Authorization Specialist. Located in Phoenix, she was responsible for evaluating and processing prior authorization requests, ensuring patient care aligned with regulatory and organizational standards.
Role at Discover Financial Services
From 2014 to 2019, Steena Oldenburg served as a Customer Experience Listener at Discover Financial Services in Phoenix, Arizona. During her tenure, she focused on improving customer experiences by actively listening to client feedback and helping the company refine its services accordingly.
Education and Expertise in Business Administration
Steena Oldenburg pursued her education at the University of Phoenix, where she studied Business Administration and Management. She earned her Bachelor's degree from 2020 to 2023. Her academic background provided her with a solid foundation in business practices and management principles.
Skills in Client Communication and Office Management
Steena Oldenburg specializes in creating personalized client experiences through both verbal and electronic communication. She is proficient in using Microsoft Office and managing multiple software programs simultaneously. Her attention to detail and ability to excel in clerical and back-office environments make her a valuable asset in her current and past roles.