Adam O'brien
About Adam O'brien
Adam O'Brien is a Team Manager at TD Insurance in Saint John, New Brunswick, where he has worked since 2021. He has over a decade of experience in the insurance industry and advocates for diversity and inclusion in the workplace.
Work at TD Insurance
Adam O'Brien has been employed at TD Insurance since 2009, accumulating over a decade of experience in various roles. He currently serves as Team Manager, a position he has held since 2021. Prior to this role, he worked as a Loyalty Specialist from 2015 to 2018 and as a Team Manager from 2018 to 2021. He also briefly served as a Transitional Team Manager in 2021. His extensive tenure at TD Insurance highlights his adaptability and growth within the organization.
Education and Expertise
Adam O'Brien earned a Bachelor of Science degree in Biology and Psychology from the University of New Brunswick, where he studied from 2003 to 2009. His educational background provides a foundation for his analytical skills and understanding of human behavior, which are valuable in the insurance industry. Additionally, he has developed expertise in team management and customer loyalty through his various roles at TD Insurance.
Background
Adam O'Brien's professional journey began at Bell Aliant, where he worked as an Operator from 2001 to 2004. He then transitioned to the insurance sector, taking on multiple roles at TD Insurance, including Claims Service Representative and Insurance Advisor. He also had a brief stint at IBM as a Hardware Dispatch. His diverse work history contributes to his comprehensive understanding of customer service and operational processes.
Advocacy for Diversity and Inclusion
Adam O'Brien actively advocates for diversity and inclusion within the workplace. He emphasizes the significance of fostering an inclusive environment for all employees. His commitment to supporting the LGBTQ+ community is evident through his use of inclusive pronouns in his professional communications, reflecting his dedication to creating a welcoming atmosphere in his professional sphere.