Alexandru Stoicev
About Alexandru Stoicev
Alexandru Stoicev is a Manager of Customer Relations with a background in customer relations management since May 2021. He holds a Master of Science in Management and Marketing and has experience in bilingual roles within the insurance and hospitality sectors.
Current Role in Customer Relations Management
Alexandru Stoicev serves as the Manager of Customer Relations at TD Insurance, a position he has held since May 2021. In this role, he oversees customer service operations and ensures high standards of client satisfaction. His experience in customer relations management spans over three years, contributing to his expertise in handling customer inquiries and improving service delivery.
Previous Experience at TD Insurance
Before his current role, Alexandru worked at TD Insurance as a Bilingual Insurance Advisor from 2020 to 2021. During his ten-month tenure in Moncton, New Brunswick, he provided insurance advice to clients in both English and French, enhancing the customer experience through effective communication and support.
Educational Background in Management and Economics
Alexandru Stoicev studied at the Free International University of Moldova (ULIM), where he earned a Master of Science (M.Sc.) in Management and Marketing from 2008 to 2010. He also holds a Licentiate in Economic Sciences, specializing in Banks and Stock Exchanges, which he completed from 2002 to 2008. This educational foundation supports his professional capabilities in financial and administrative roles.
Professional Experience Prior to TD Insurance
Prior to his role at TD Insurance, Alexandru gained valuable experience at Accor as a Bilingual RSA from 2019 to 2020, where he worked for 11 months in Moncton, New Brunswick. He also worked as an Executive Assistant at Pentalog from 2016 to 2019 in Chisinau, Moldova, accumulating three years of experience in administrative support and operations.
Language Proficiency and Skills
Alexandru Stoicev possesses professional proficiency in English and French, along with native fluency in Russian and Romanian. His strong background in financial, sales, and administrative skills complements his language abilities, enabling effective communication and service in diverse environments.