Alia Del Bianco
About Alia Del Bianco
Alia Del Bianco serves as the Manager of Customer Experience Solutions and Delivery at TD Insurance, a position she has held since 2019. With over 18 years of experience at TD in various roles, she has a strong background in customer service and management.
Current Role at TD Insurance
Alia Del Bianco serves as the Manager of Customer Experience Solutions and Delivery at TD Insurance. She has held this position since 2019, contributing to the enhancement of customer experience strategies and solutions. Her role involves overseeing the delivery of services that improve customer satisfaction and engagement within the organization.
Previous Experience at TD
Alia Del Bianco has a substantial history with TD, having worked in various roles from 1998 to 2016. She started as a Financial Advisor, where she provided financial guidance to clients. She then transitioned to the role of Coaching Manager for TD Insurance from 2012 to 2016, focusing on training and development. Additionally, she served as Manager Effectiveness and Delivery for the North American Phone Channel, specifically supporting TD Insurance from 2014 to 2016.
Education and Expertise
Alia Del Bianco earned a Bachelor in Commerce from Concordia University, where she studied from 1994 to 1997. This educational background has equipped her with the knowledge and skills necessary for her roles in customer experience and financial services.
Leadership Role at TD Insurance
In addition to her current role, Alia Del Bianco has been serving as Group General Manager at TD Insurance since 2016. In this capacity, she oversees various operational aspects of the organization, ensuring effective management and delivery of services to customers.