Amanda Atkinson
About Amanda Atkinson
Amanda Atkinson is a Change Manager at TD Insurance in Toronto, Ontario, where she has worked since 2020. She has extensive experience in various managerial roles within the company and holds a Post Graduate Certificate in Human Resources Management from Seneca College.
Work at TD Insurance
Amanda Atkinson has held multiple roles at TD Insurance since joining the company in 1999. She currently serves as Change Manager, a position she has held since 2020 in Toronto, Ontario. Prior to this role, she worked as Team Manager for Ontario/Alberta Residential Claims from 2017 to 2020, and as Team Manager for Shared Services from 2015 to 2017. Additionally, Amanda held the position of Team Manager for National Regional Operations from 2014 to 2015. Her early career at TD included roles in customer service and management, demonstrating her extensive experience within the organization.
Education and Expertise
Amanda Atkinson studied at York University, where she earned a Bachelor of Arts (B.A.) in Psychology from 1997 to 2000. She furthered her education at Seneca College of Applied Arts and Technology, obtaining a Post Graduate Certificate in Human Resources Management/Personnel Administration from 2000 to 2001. In 2015, she completed a certification in Professional Operations Management (POM), enhancing her expertise in operations management. This educational background supports her roles in change management and team leadership.
Background
Amanda Atkinson has over two decades of experience in the financial services sector, primarily with TD Insurance. Her career began in customer service, where she worked for 11 years before transitioning into management roles. Throughout her tenure at TD, she has developed a comprehensive understanding of operations, claims management, and customer service, which has contributed to her effectiveness as a Change Manager.
Achievements
Throughout her career at TD Insurance, Amanda Atkinson has progressed through various managerial roles, showcasing her ability to lead teams and manage operations effectively. Her transition from customer service to change management reflects her adaptability and commitment to professional growth within the organization. Specific achievements in her roles have contributed to the efficiency and effectiveness of the teams she has managed.