Amy Davis
About Amy Davis
Amy Davis is an Insurance Analyst at TD Insurance in Halifax, Nova Scotia, with expertise in managing client inquiries related to auto and home insurance policies. She has a background in customer service and has worked in various roles, including positions at Eastlink and Xerox.
Work at TD Insurance
Amy Davis has been employed at TD Insurance as an Insurance Analyst since 2018. In this role, she specializes in managing client inquiries related to auto and home insurance policies. Her responsibilities include addressing billing and payment inquiries, ensuring clients receive accurate and timely assistance. Davis's work is based in Halifax, Nova Scotia, where she has contributed to the company's customer service efforts for six years.
Previous Experience at Eastlink
Prior to her current position, Amy Davis worked at Eastlink in various roles. She served as a Residential Customer Service representative from 2010 to 2012 in Dartmouth, Nova Scotia. Following this, she transitioned to the role of Commercial Business Sales Representative, where she worked from 2012 to 2017 in Halifax. During her tenure at Eastlink, she developed skills in customer service and sales.
Experience at Xerox
Amy Davis also worked at Xerox as a Customer Relations Representative from 2007 to 2009. In this position, she focused on customer interactions and support, which helped her build a foundation in customer service. This experience contributed to her skill set in managing client inquiries and enhancing customer satisfaction.
Education and Expertise
Amy Davis studied at Nova Scotia Community College, where she completed a program in Human Resources from 2006 to 2007. This educational background provided her with knowledge applicable to her roles in customer service and insurance. She is proficient in using multiple software platforms and remote access technologies, including VPN, which supports her work in the insurance sector.