Andrew Mac Dougall
About Andrew Mac Dougall
Andrew Mac Dougall is an experienced Insurance Analyst currently working at TD Insurance in Halifax, Canada. He has a diverse background in the finance and beverage industries, with previous roles at RBC, The Coca-Cola Company, and CIBC, and holds multiple degrees from The American University in Cairo and Cape Breton University.
Current Role at TD Insurance
Andrew Mac Dougall serves as an Insurance Analyst at TD Insurance, a position he has held since 2018. He works in the Halifax, Canada Area and focuses on providing clients with effective insurance solutions. In this role, he emphasizes client satisfaction and is recognized as a 'Legendary Experience Champion,' which highlights his commitment to excellence in first call resolution.
Previous Experience at RBC
Prior to his current role, Mac Dougall worked at RBC as a Senior Deposit Monitoring Officer from 2015 to 2018 in Bedford, NS. His responsibilities included monitoring deposits and ensuring compliance with banking regulations. This three-year tenure provided him with valuable experience in the financial services sector.
Educational Background
Mac Dougall studied at The American University in Cairo, where he earned a Master's degree in Global Affairs with a focus on International Security from 2013 to 2015. He also holds a Bachelor's degree in Community Studies from the University College of Cape Breton, which he completed from 2009 to 2012. His educational background supports his expertise in risk management and client relations.
Professional Development and Training
In his current position, Mac Dougall educates colleagues on risk prevention through training sessions and daily guidance. His ability to build resource networks and business partnerships enhances his effectiveness in the insurance industry. He actively seeks challenging environments to provide clients with best-in-class banking opportunities.
Career History and Other Roles
Before joining TD Insurance, Mac Dougall held various positions, including Project Partner at The Coca-Cola Company for six months in 2011 and Customer Service Representative at CIBC from 2012 to 2013. He also gained experience as an intern in Athletics Facility Management at The American University in Cairo in 2010. This diverse career history contributes to his well-rounded skill set.