Ankur Nanda
About Ankur Nanda
Ankur Nanda is an Analyst at TD Insurance in Canada, where he has worked since 2018. He has a background in project management and service delivery, with previous roles at Orange and BT in India.
Work at TD Insurance
Ankur Nanda has been employed at TD Insurance as an Analyst since 2018. In this role, he has contributed to various projects and initiatives aimed at enhancing operational efficiency. His experience at TD Insurance spans over six years, during which he has utilized a range of delivery tools including Confluence, Guidewire, AS400, SharePoint, MS Suite, and MS Teams. His work focuses on analyzing data and implementing strategies that improve productivity and customer satisfaction.
Previous Experience in India
Prior to joining TD Insurance, Ankur Nanda held several positions in India. He worked at Orange as a Service Level Analyst from 2012 to 2014 and as a Service Delivery Specialist from 2014 to 2015. He also served at BT as a Project Manager from 2016 to 2018 and as a Project Delivery Lead from 2015 to 2016. His roles involved managing projects and delivering services that optimized operational performance.
Education and Expertise
Ankur Nanda holds a Bachelor of Commerce (BCom) in Business Administration, Management, and Operations from Manav Bharti University, which he completed from 2009 to 2012. He also studied Project Management at Nova Scotia Community College, earning a certificate in 2020. Additionally, he obtained a High School Diploma in Information Technology from the National Institute of Information Technology in 2009. His educational background supports his analytical and project management skills.
Achievements in Operational Optimization
Ankur Nanda has designed and delivered operational optimizations that resulted in a 23% increase in productivity across the Atlantic market. He led a significant network optimization project valued at $10 million, which involved seamless transformations. His efforts have fostered a culture of high expectations and improved customer satisfaction by establishing best practices and showcasing diversification gains.
Participation in Operational Changes
Ankur Nanda has actively participated in deploying operational changes by researching various effort reduction planning techniques. His involvement in these initiatives demonstrates his commitment to enhancing operational efficiency and implementing effective strategies within the organizations he has worked for.