Anurag Thakur
About Anurag Thakur
Anurag Thakur serves as the Chief Product Owner and Senior Manager of Systems Solutions and Application Support at TD Insurance, where he has worked since 2017. He has extensive experience in various roles within the company, including operations and claims management, and is currently focused on aligning system configurations with business needs.
Current Role at TD Insurance
Anurag Thakur serves as the Chief Product Owner and Senior Manager in Systems Solutions and Application Support at TD Insurance. He has held this position since 2017, contributing to the organization for over seven years. In this role, he is responsible for resolving application and system issues for business users and leads a team that provides day-to-day support for Guidewire ClaimCenter and PolicyCenter users. He ensures that the configuration and development of ClaimCenter align with business needs and reports directly to the Vice President of Business Architecture.
Previous Positions at TD Insurance
Anurag Thakur has held multiple roles at TD Insurance prior to his current position. He worked as an Operations Manager for TD Insurance Western Auto Property Damage from 2013 to 2017. Before that, he was a Team Manager for Ontario Auto Claims from 2011 to 2013. His earlier experience includes serving as a Client Service Representative from 2006 to 2008 and as an Auto Claims Adjuster from 2008 to 2011. Additionally, he was the National Resource Manager for GI Claims Services from 2015 to 2017 and briefly held the position of Manager for Claims Innovation in 2017.
Education and Professional Development
Anurag Thakur is currently studying Business Innovation at the University of Toronto, having started in 2016. He also studied at Seneca College, achieving a degree in International Business since 2006. His professional development includes training at TD Enterprise Learning, where he completed courses on Emotional Intelligence, Challenging Conversations, Power of Delegation, and Effective Feedback.
Background in Claims Management
Anurag Thakur has extensive experience in claims management within the insurance industry. His roles at TD Insurance have equipped him with a deep understanding of auto claims processes and systems. He has worked in various capacities, including managing teams and ensuring that claims services align with organizational goals. His background includes significant responsibilities in both operational and managerial roles, contributing to his expertise in systems solutions and application support.